1. Data Collection
Side by Side ABA Therapy collects personal information, including but not limited to name, email address, and phone number, when you contact us or enroll in our services. We may also gather usage data and device information, such as pages visited on our website, to improve our services and provide a more efficient experience.
2. Data Usage
The information you provide is used to deliver and improve our services, tailor your experience to your family’s needs, and communicate relevant updates about your inquiry, scheduling, and services.
3. Data Protection
We use industry-standard security measures to safeguard your data against unauthorized access, modification, or disclosure, and we regularly review and update our systems to protect your personal information. Information obtained as part of the SMS consent process will not be shared with third parties.
4. User Rights
You are entitled to access, correct, or delete your personal data at any time. To exercise these rights, please contact us using the information in Section 6. We are committed to responding promptly to all requests regarding your personal data.
5. Opt-In and Opt-Out
You may opt in or opt out of communications from us at any time by replying STOP to any text message or by contacting our team directly. We respect your preferences and will promptly update your communication settings.
6. Contact Information
For any privacy-related questions or concerns, please email us at info@sidebysideabatherapy.com or call (301) 828-2736. Our staff is available to assist you with any questions about your personal data and privacy.
7. Policy Updates
We will inform you of any substantial changes to this policy through email or our official website. We recommend that you review this policy periodically to stay informed about how we protect your personal information.
8. Accessibility
This privacy policy is always available in the footer of our website. We strive to ensure that our users can easily access and understand our privacy practices at all times.
9. SMS and Phone Number Usage
We do not share your SMS consent or phone number with third parties or affiliates for marketing purposes. Your contact information is treated confidentially and is used only for the purposes stated in this privacy policy.
10. Health Information
Please do not send medical details or diagnosis information through our website, by email, or by text message. Health information we receive while providing services is protected under HIPAA and is described in our Notice of Privacy Practices, which we provide to families at intake.